Returns Policy

Subject to the right of Consumers to return goods for refund under The Supply of Goods and Services Act and Distance Selling Regulations, Brett Harkness Photography Ltd does not sell products on a trial basis. Customers are strongly advised to check suitability and specifications of products before ordering.

Cancellations

You have the right to cancel your purchase at any time either before or up to 7 days following the day you receive the goods by:

  • e-mailing us at brett.harknesssupport@btconnect.com stating your name, a description of the goods or services concerned and the order number of the cancelled order, or
  • phoning us on 01706 340792 (Monday to Friday from 9am to 5pm excluding public holidays) – please have your order reference number and delivery details to hand.

We will not refund any items that have been specially ordered to your individual specification or personalised.

Matters Beyond our Reasonable Control

Brett Harkness Photography shall not be held liable for any breach of this Agreement caused by circumstances out of its control including, but not limited to, Acts of God, fire, lightning, flood, or extremely severe weather, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet services providers or acts of local or central Government or other competent authorities.