Delivery Policy

We now use UK Mail courier service for all our mainland UK product deliveries with the exception of the far north of Scotland. Please note that the quoted delivery charges throughout this site apply to England and Wales delivery destinations. Postage will be calculated at the checkout for customers in other UK regions or countries.

We do allow American Express and do have a Paypal facility. If however you do not wish to enter your card details please email us with your name and address including postcode, telephone number, shipping address if different, and state what you would like to purchase. We will then ring you to take manual payment.

IMPORTANT NOTE REGARDING MAINLAND U.K. DELIVERIES

All goods will be dispatched either via Royal Mail or by courier. Please note that for most items, (those sent via courier) we will endeavor to send items out the same working day if ordered before 2 pm. and next day if ordered afterwards. Couriered items within mainland UK are sent on a ‘next working day’ delivery service and a signature will be required. Please ensure that you provide a ‘ship to’ address where you are sure somebody will be able to receive your goods. If the courier company are unable to deliver after three attempts your item/s will be returned to us at an approximate cost of £20.00. Regretfully we have to pass this cost on to you together with the cost of resending to you. We too think this is extortionate, so please don’t let it happen to you!! Alternatively we will send some items via a Royal Mail 1st class recorded delivery service (especially for orders where the ‘UK Economy’ delivery option is chosen). Expect these items within 4-5 working days as we are unable to go the post office every office day.

Ordering process

PLEASE NOTE: If you are experiencing problems with the payment process and have proceeded to confirm your order & input your card details please DO NOT use the back button and attempt to complete payment again as you may be charged more than once. Contact us here first to find out if we have already received payment.